Contacts

Contact Us

At SlotLounge, we value our players and strive to provide the highest quality of service. Should you have any inquiries or require assistance, please don’t hesitate to reach out to us through the various channels listed below.

Email Support

For general questions or support inquiries, you can reach us via email at [email protected]. We aim to respond to all emails within 24 hours.

Phone Support

If you prefer to speak to us directly, call our support hotline at (02) 4782 5678. Our team is available to assist you during our working hours:

• Monday to Friday: 9:00 AM to 7:00 PM (AEST)
• Saturday: 10:00 AM to 4:00 PM (AEST)
• Sunday: Closed

Support Channels

In addition to email and phone support, we offer additional resources for assistance:

• Live Chat: Currently unavailable
• Email support: As noted above
• Phone support: Available during working hours

Callback Requests

If you would like a callback from our support team, please send us an email at [email protected] with your phone number and preferred time for the call. We will do our best to accommodate your request.

Location & Directions

Our main office is located at:

For directions, click here.

Geographical Service Area

We serve players primarily in Australia and hold a valid casino license issued by the Australian Gaming Authority. This jurisdiction ensures regulatory compliance and player protection.

Escalation Procedure

If you are not satisfied with the resolution of your issue, please escalate your concern by sending an email to our management team at [email protected]. We take all feedback seriously and will investigate all escalation requests thoroughly.

We only review SlotLounge and are not its official representative.